Following the announcement that Metro Bank will be celebrating their 10th Anniversary today, we thought it would be the perfect opportunity for the Bank’s key account team here at Lawrence Stephens to have a ‘virtual’ catch-up around the Read more...
Following the announcement that Metro Bank will be celebrating their 10th Anniversary today, we thought it would be the perfect opportunity for the Bank’s key account team here at Lawrence Stephens to have a ‘virtual’ catch-up around the water cooler to discuss our longstanding relationship with the Bank – which dates back almost 10 years! Following our discussion, we would like to share our top ten things that have played a role in shaping such a valued relationship.
10 things that we love about Metro Bank…
- Your inspiring and unique company culture: creating “fans” not customers and your approach to the modern day banking revolution.
- The wide range of areas we’ve been fortunate to work with the Bank on, including: the commercial private client; large commercial; portfolio buy to let, hospitality; development finance and healthcare sectors, to name a few.
- The “amazeing” friendships and relationships that we have made along the way. Business ebbs and flows, but friendships remain.
- Your commitment to new and existing “fans” of the bank by providing support in the form of business recovery loans such as CBILS and Bounce Back, which over the next 12 months, will be crucial.
- The 6,000 facility letters that we have prepared for you to-date.
- The tenure of our relationship with you… 8 years and counting! Your “zest is contagious”!
- The dedication to making your stores available to clients, from 8 am – 8 pm, 7 days a week, 362 days a year.
- Consistently high-ranking, award-winning staff with excellent customer service levels, recognised across the industry.
- Your commercial and pragmatic approach and unwavering commitment to going the extra mile to support your “fans”, clients and others you work with.
- Your pledge to ensure that your “fans” “love their bank at last”!
We are proud to work with you and here’s to another 10 years!